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Our customer service and administration team

Rachael Sampayo

Senior Customer Service Executive & PA to Clinical Team

Rachael has worked for CPG for over 11 years as an Administrator. Rachael is highly organised and professional in her approach. She has always had a passion for mental health and strongly believes that engaging in therapeutic support can help individuals in their recovery.

Rachael acknowledges that when individuals contact our service, they may be in distress, so she ensures they receive a person-centred and confidential service. Rachael’s main duties involve, extensive diary management, front line customer service, training staff and contribution to new projects such as CRM implementation and maintenance.


Alongside our team of psychologists is a customer service and administration team who work to provide you with the best possible experience of using CPG's services. We are here to answer any questions you may have.

If you would like to talk to us or make an appointment please call 0330 333 2323 or contact us via our secure online form