Rachael Sampayo

Senior Customer Service Executive & PA to Clinical Team

Rachael has worked for CPG for over 11 years as an Administrator. Rachael is highly organised and professional in her approach. She has always had a passion for mental health and strongly believes that engaging in therapeutic support can help individuals in their recovery.

Rachael acknowledges that when individuals contact our service, they may be in distress, so she ensures they receive a person-centred and confidential service. Rachael’s main duties involve, extensive diary management, front line customer service, training staff and contribution to new projects such as CRM implementation and maintenance.

Alongside our team of psychologists is a customer service and administration team who work to provide you with the best possible experience of using CPG's services. We are here to answer any questions you may have.

If you would like to talk to us or make an appointment please call 0330 333 2323 or contact us via our secure online form. 

Nicole Hughes

Customer Service Executive & PA to Clinical Team

Nicole joined CPG in January 2023, coming from a 6 year background within the NHS where she formed part of busy MRI and Dermatology departments. She joins CPG bringing with her an overall customer service tenure of 10 years.

She prides herself being part of a highly regarded organisation that sets its standards high when it comes to prioritising the mental health and wellbeing of all its clients. 

Nicole believes mental health is something that is not openly spoken about within many households therefore is compelled to be working closely with people that hold the topic as an integral and real part of daily life.